Terms and Conditions
Shipping:
Vintage Ruby offers $5.00 flat rate for shipping for priority mail, so shop ‘til you drop! When your order is over $75.00, shipping is FREE!! (Note: $5.00 and free shipping promotions apply to US and APO delivery addresses only.)
All items are made to order and usually ship within 3-5 days.
Customer Satisfaction:
We strive for excellent customer service! If you have feedback or concerns that you would like to share with us, please let us know.
Email: info@vintageruby.com
Returns:
All of our items are made to order. Because of this we will only accept exchanges if there is a defect with your item or it was received damaged. We must receive your returned package within 21 days of purchase. We will not accept returns on items that have been washed or dry cleaned. You are responsible for return shipping and strongly urge you to insure your package as we can not be held responsible for lost packages.
